PHONE OR MAIL your order WITH YOUR CHECK, MONEY ORDER OR COMPLETED CREDIT CARD INFORMATION TO: Baycreek Quilting Products, PO Box 395, Coos Bay, OR 97420 Phone: 541-888-2838.
We can now process your secure payment byVISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS, or E-CHECK using PAYPAL. This is a fast and secure payment method and very easy to set up. Just place your order using the PayPal order links. It is very easy to use and set up. Your order will usually be shipped within 48 hours.
If you have any questions or concerns, please contact us.
Shipping to US: Orders are shipped by first class or priority mail within 3 to 5 business days.
Shipping to Canada: Templates will be sent First Class International or Priority International. Please email for rates. Delivery time varies.
International shipping: Templates sent First Class International or Priority Mail. Please email us for rates.
All prices are in U.S. dollars. PayPal, Visa and Mastercard, money orders and checks are accepted.
OUR SATISFACTION GUARANTEE: We are certain you will be pleased with the accuracy and usefulness of our products. Although they are laser cut for high accuracy, we realize sometimes mistakes can be made. We, therefore, highly suggest you make a test block before cutting out your entire quilt. See below for return policy.
RETURN POLICY: Items may be returned within 30 days due to manufacturer defect for exchange or store credit only (shipping not included). Custom orders are not refundable. No exchanges/credit will be given after 30 days from date of purchase. Please call customer service before returning any item.
CUSTOM ORDERS: Please notify us within 7 days if there is a problem with your custom order. Custom orders are not refundable.
For large custom orders, please check the prototype you are sent for accuracy and notify us within 7 days if there is a problem. Once the entire order is cut and sent, we cannot replace it or give a refund.